The History of Client Centred
Bill Evans, alongside Peter Cockman and Peter Reynolds were asked to design a programme for internal consultants, a group that had never been catered for before. Drawing on their combined expertise in business and psychology they designed the first Client Centred programme which proved transformational, delivering better results than these accomplished consultants had witnessed before. The programme quickly became acknowledged as highly effective in the development of managers and coaches.
Bill later formalised the principles of client centredness in a book co-authored with his 2 colleagues.
In 1982, Oxford Management Consultants was formed and delivered the Client Centred programme. Through recommendation and referral over the next 40 years, over 6000 delegates in some of the largest organisations in the world participated in the programme.
Over the years, the core principles of starting with conditioning and beliefs to understand oneself and how we work and communicate with others remain uniquely different to the majority of leadership programmes that focus solely on attitudes, behaviours and habits.
In 2007, MD of CfRP, Mark Gregory, attended the programme and started his own transformation journey. He went on to build his first business, which he successfully scaled and sold in 2021.
In 2023 Mark Gregory became the Owner and Managing Director of CfRP, which owns the Client Centred programme. Working alongside the Founder of Client Centred Bill Evans and the crew, they are working together to help bring this Client Centred approach to more businesses. Transforming the way we work.
